We accept checks, debit and credit cards. Debit and Credit cards are subject to 3.5% credit card processing fee.

For locations within 50 miles of our San Antonio location we have a minimum rental/service spend of $500 + delivery fees. ​ For locations between 50-100 miles outside of San Antonio we require a minimum rental/service spend of $2500 + delivery fees. ​ Locations over 100 miles have increased minimum spends and are subject to a case by case scenario.

We provide full-service delivery! Our team will work with your floor plan and place items accordingly. If your order meets our $500 (subtotal) order minimum, we have our delivery fees starting at $200. Labor and Delivery service fee 200 or 20% of your subtotal. We then add a Mileage charge of $2/mile for a single round trip from our San Antonio warehouse (Ex. 5 miles to venue = 10 miles for round trip x $2 = mileage of $20). ​ For locations between 50-100 miles outside of San Antonio we require a minimum rental/service spend of $2500 + delivery fee. ​ Locations over 100 miles have increased minimum spends and are subject to case-by-case scenario. OFF HR FEE- $200 Applies to any load-in or loud-out between the hours of 11pm - 6am

All rentals for (24hrs) rental. Consecutive day rental is eligible for discount on case-by-case scenario.

Orders may be canceled up to 60 days prior to the event. However, the 50% deposit is non-refundable. Deposits can be applied towards a different date if you choose to reschedule as long as you give us 60days notice. Orders canceled lees than 14 days prior to the event will be billed in full.

We request 2-4 months prior to the event date. We possibly can build an installation in less time, but it will all depend on current projects and how detailed the installation would be. For ready to rent items we encorage you to book 1-2 months before your event date.

Email us at info@backstorybackdrops.com and we'll answer all your questions.